Orders

i) To order, please send an email to hitobito.order@gmail.com with the following information.

Your name:
Your mailing add:

Item code & name:
Color & size (if applicable):
Quantity:

ii) We will reply with the payment details within 24 hours.
iii) Upon receipt of the payment details, make your payment within 48 hours, and we will send your items out ASAP! :)
Payment methods
i) Internet banking, ATM or Cash Transfer via POSB/DBS/UOB

DBS Savings Plus: 020-3-080272

UOB Savings: 360-377-543-9
Please note that we do not accept interbank transfers. 
We accept only fund transfers for UOB > UOB and
DBS/POSB > DBS accounts.
ii) Paypal (for international orders)
Delivery
i) Upon receiving and verifying your payment, we will send your items within 1 – 2 working days, unless otherwise stated.
ii) All mailing will be done using SingPost.

iii) You will receive an email notification when your parcel has been sent.
For registered mail, you will also receive the tracking number (RA#), which allow you to check the status of your package with the mail service provider,
iv) Prices stated do not include postage and handling charges.
You can opt for any of the mailing options below,
Normal Mail
Postage prices may vary (depending on the weight).
Normal charges will be $1.50 per item, $0.50 extra for each additional item.
Normal mails will usually arrive within 2 to 3 working days from day of despatch.


Registered Mail
Registered mail involves an additional charge of $2.24 on top of normal postage. Registered mails will usually arrive within 2 to 5 working days from day of despatch. Hitobito Shop will not be held responsible for lost parcels / damaged mailed-out items should you not opt for registered mail.


International Shipping
We ship internationally too! For details on rates and waiting time, please drop us an email at hitobito.order@gmail.com.